This book is a collaborative process that reflects our expression of Christlike leadership communication. It embodies the vision, mission, and values of the BYU Marriott School of Business and our unwavering commitment to faith in Christ, integrity in action, respect for all, and pursuit of excellence. 

With a fresh perspective, this updated student-centered edition prioritizes students' learning journies, empowering students to share with the world the light they gather. Transforming the world might sound ambitious, but we are confident that students can accomplish this goal by communicating through meaningful one-on-one interactions, changing lives one conversation at a time.

We extend heartfelt gratitude to Dean Brigitte Madrian for inspiring the vision of this edition, which seamlessly aligns student learning with practical application. Dean Madrian's visionary guidance reminds us that our goals are attainable and that we can transform the world through Christlike leadership and communication.

This book is dedicated to our Marriott School of Business students who light the world as they enter to learn and go forth to serve.

As you read this book and study each chapter, you will feel empowered to step out of your comfort zone and apply the principles you learn to navigate professional challenges and foster productive relationships. The world eagerly awaits your presence; your unique contributions matter.

The Management Communication Group
Marriott School Of Business, Brigham Young University